WeCare
Keep Your System Running with HVAC Maintenance Plans
Your heating and cooling equipment is one of the most important investments you’ll make in your home or business. While most HVAC systems these days are energy-efficient and reliable, maintaining and servicing your system is crucial to keep your system running smoothly year-round, no matter what the weather brings.
WeCare
Keep Your System Running with HVAC Maintenance Plans
Your heating and cooling equipment is one of the most important investments you’ll make in your home or business. While most HVAC systems these days are energy-efficient and reliable, maintaining and servicing your system is crucial to keep your system running smoothly year-round, no matter what the weather brings.
Choose the plan that fits your needs and budget
$9.99
/month per appliance*-
Cleaning, inspection, and adjustment of equipment
-
Priority service and 24/7 emergency support
-
Free initial precision tune-up
-
Free diagnostic charge within 90 days
-
Discounted diagnostic charge after 90 days
-
Discounted repair rates***
-
Discounted replacement equipment purchase
$21.99
/month*-
Cleaning and inspection of all major components (excluding heat exchangers and compressors)
-
Priority service and 24/7 emergency support
-
Free initial precision tune-up
-
Free diagnostic charge within 90 days
-
Discounted diagnostic charge after 90 days
-
Discounted repair rates***
-
Discounted replacement equipment purchase
Cooling Maintenance and Protection Plans
$9.99
/month per appliance*-
Cleaning, inspection, and adjustment of equipment
-
Priority service and 24/7 emergency support
-
Free initial precision tune-up
-
Free diagnostic charge within 90 days
-
Discounted diagnostic charge after 90 days
-
Discounted repair rates***
-
Discounted replacement equipment purchase
$21.99
/month*-
Cleaning and inspection of all major components (excluding heat exchangers and compressors)
-
Priority service and 24/7 emergency support
-
Free initial precision tune-up
-
Free diagnostic charge within 90 days
-
Discounted diagnostic charge after 90 days
-
Discounted repair rates***
-
Discounted replacement equipment purchase
On-Demand Water Heater Maintenance Plan
$14.99
/month*Storage Water Heater
Maintenance Plan
$4.99
/month**HRV/ERV Maintenance Plan
$4.99
/month**Humidifier Maintenance Plan
$3.99
/month***Monthly pricing per piece of equipment
**This plan is only available as an add-on to one of the above primary plans.
***Repairs are not covered by maintenance plans; they are only offered at a discounted rate. Repairs are included in protection plans.
What do WeCare Plans cover?
- Furnaces
- Air conditioners
- Heat pumps
- Boilers
- Water heaters
- Fireplaces
- Air handlers
- HRVs/ERVs
- Humidifiers
According to your chosen plan, our team of expert technicians will perform regular maintenance checks, tune-ups, and cleaning to ensure that your equipment operates at peak efficiency and reliability.
With WeCare maintenance plans, you’ll enjoy priority service, diagnostic charges waived within 90 days, annual limits for diagnostics and repairs, and discounts for replacement equipment purchases. Choose from one of our primary plans or add to your existing plan with our add-on plans.
Buy online in 3 easy steps
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How It Works
Once you’ve signed up for the WeCare Plan, our team will perform regular maintenance checks, tune-ups, and cleaning to ensure that your HVAC system operates at peak efficiency and reliability.
In the event of an unexpected breakdown or repair, we offer priority service and 24/7 emergency support to get your equipment back up and running as quickly as possible.
Why choose us
We’re committed to providing outstanding HVAC maintenance plans in Barrie and Simcoe County.
Custom Comfort is a top HVAC contractor in Barrie and Simcoe County. We’ve been a trusted provider of heating, cooling, water and air quality solutions since 1988. Count on us to keep your indoor air quality superior all year round.
It can be challenging to understand whether you need a simple furnace repair service or you need to purchase and install a brand new air home heating system. We’re here to help you every step of the way. Our heating experts will assist you with the best possible solution to help you make this difficult decision.
Frequently asked questions
Our plan covers all major heating and cooling equipment*, including furnaces, air conditioners, air handlers, and heat pumps.
*Terms and Conditions apply.
We perform maintenance checks regularly to ensure that your equipment is running smoothly. The frequency of these checks will depend on the specific equipment and plan you choose.
You may call Custom Comfort ClimateCare at +1 (705)-722-5909 or email us at info@customcomfort.ca.
It Pays to Have a Plan
|
Equipment
|
Average Repair Costs** (Canada)
|
HVAC Protection Plus Plan
|
|---|---|---|
|
Natural Gas Furnaces
|
$250 - $800
|
Included at no extra cost
|
|
Air Conditioners
|
$150 - $500
|
Included at no extra cost
|
|
Heat Pumps
|
$300 - $1,000
|
Included at no extra cost
|
|
Boilers
|
$300 - $1,200
|
Included at no extra cost
|
|
Water Heaters
|
$200 - $600
|
Included at no extra cost
|
|
Fireplaces
|
$150 - $500
|
Included at no extra cost
|
|
Storage Water Heaters
|
$200 - $600
|
Included at no extra cost
|
|
HRVs/ERVs
|
$200 - $600
|
Included at no extra cost
|
|
Humidifiers
|
$100 - $300
|
Included at no extra cost
|
**The repair cost ranges mentioned above are approximate and can vary based on factors such as the type of equipment, extent of repairs required, location, and service provider.
Would you like to know more?
It Pays to Have a Plan
Hear what our satisfied customers say about our HVAC services
Steve Barendregt
J Jolie
I have been dealing with Custom Comfort ClimateCare for about 5-6 years now and I am extremely happy with their services. Whenever I have an issue they actually make it out to my place the same day that I call. Any problem is always resolved with great satisfaction. From the technicians to the administrators that take care of everything behind the scenes – everyone is friendly, warm and responsive. They also have a maintenance program for a small monthly fee that includes a yearly maintenance visit…when my AC unit conked out this summer – I had the advantage of knowing that the unit was coming to the end of its life – based on my last 2 annual maintenance visits. This really helped me to know the unit was on its last leg ahead of time and allowed for me to keep this in mind when working out a budget for future expenses. Would highly recommend it!.
Leigh Ivankovic
Trusted by
Posted on Deb Neve Craig came and did maintenance at my home. He was very nice and did a great job.Posted on Donnie Matthews Terry and Evan are true professionals. They know what they are doing. I couldn't be happier with the service.Posted on Ray Trenholm Once again we were very pleased by the Representative from Custom Comfort Climate Care. Aaron Langthorne the HVAC tech from “Custom Comfort did our Annual service, who was extremely polite, knowledgeable, and did not hesitate to offer suggestions. His professionalism was obvious and we were comfortable having him in our home.Posted on Jan Czechowicz I had a pleasure of working with the Terry-Evan team from Custom Comfort ClimateCare, and I am absolutely blown away by their professionalism, communication, and quality of service. They went above and beyond, making the furnace replacement process smooth and stress-free. I highly recommend their services and want to extended a huge thank you for the outstanding job they did. Bravo, Terry and Evan!Posted on Debbie Kalinics Excellent work and value. We have the yearly service package and impressed Rod the owner and technicians Robert and Robert are personable efficient and very knowledgeable And today August 30, 2024 from Brandy and Taylor in the office to Terry and Evan the installer and technician we are once again very pleased with the new unit. The quality of service and installation has been! outstanding! Thank you so very much!!Posted on rob duncan I had my furnace and air conditioner check-up today. Craig Peckford was the technician and he did a good job. Thanks!Posted on Dave Johnstone (the Canoe Collector) We recently decided on improvements to our HVAC systems and added a hepa filter, uv lighting and a good humidifier. We contacted some local companies, one of which failed to return three phone calls. Rod Mysko called and as he was local, he suggested coming over to see what system we had and what was best as compatible. Recommendations were made and the quote was in line and a week later the system is up and running well. It's important to note that claims made are evident within a day! That being said, special notice should be given regarding the installation process. Our technician was Terry Arnem and this guy was spectacular. The site was clean and tidy and on his first visit he made some good comments to help with the job. He was in contact at various steps with remarks to ensure we knew about placement and operations. A very professional approach! No hesitation to recommend this company. Fast forward to the hottest day this year (2024) and we call Brandy because the a/c unit quit. Name and address are verified as she had already brought the file up against the phone number. Same day service with 2 different options. Bob Croft phoned ahead of the appointment time and asked if it was OK for him to show up early and at 82' it was just fine. Work done well and without haste, he knew his stuff, and away we go with lots of cool. I also have to mention Taylor, super polite and very supportive with an absolutely infectious laugh so that made three for three. Job well done to the staff at Custom Comfort ClimateCare.Posted on Ian Knutson Highly Recommended. I had to replace a 6 year old water tank that just squeaked out of its warranty but was already leaking and flooding the pilot. The original technician (who I wish I could remember his name) was great, waited on the phone for more than an hour with Rheem to try and get the manufacturer to cover the parts. But no dice. The HVAC techs (Anthony and Christopher) who did the install were fast and friendly, and took care of my flooring and stairs. Good experience for a bad situation.Posted on Anne Goorts From the first phone call with Taylor in the office, to install with Terry and Evan, it was a wonderful experience. Kind, thoughtful and professional from start to finish.Posted on Steve Keane Great experience. They were able to attend same day and repair my AC unit. Craig was super helpful and was more than happy to answer all my questions. Would definitely recommend and use them again.Google rating score: 4.9 of 5, based on 398 reviews