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WeCare

Keep Your System Running with HVAC Maintenance Plans​

Your heating and cooling equipment is one of the most important investments you’ll make in your home or business. While most HVAC systems these days are energy-efficient and reliable, maintaining and servicing your system is crucial to keep your system running smoothly year-round, no matter what the weather brings.

WeCare

Keep Your System Running with HVAC Maintenance Plans​

Your heating and cooling equipment is one of the most important investments you’ll make in your home or business. While most HVAC systems these days are energy-efficient and reliable, maintaining and servicing your system is crucial to keep your system running smoothly year-round, no matter what the weather brings.

Choose the plan that fits your needs and budget

Heating Maintenance and Protection Plans

$9.99

/month per appliance*
With WeCare Heating Maintenance Plan, you get check-ups and tune-ups for your natural gas furnace, air handler, electric furnace, boiler, and fireplace.
  • Cleaning, inspection, and adjustment of equipment
  • Priority service and 24/7 emergency support
  • Free initial precision tune-up
  • Free diagnostic charge within 90 days
  • Discounted diagnostic charge after 90 days
  • Discounted repair rates***
  • Discounted replacement equipment purchase

$21.99

/month*
WeCare Cooling Protection Plus Plan provides you with regular maintenance and comprehensive protection of your major heating equipment
  • Cleaning and inspection of all major components (excluding heat exchangers and compressors)
  • Priority service and 24/7 emergency support
  • Free initial precision tune-up
  • Free diagnostic charge within 90 days
  • Discounted diagnostic charge after 90 days
  • Discounted repair rates***
  • Discounted replacement equipment purchase

Cooling Maintenance and Protection Plans

$9.99

/month per appliance*
With WeCare Cooling Maintenance Plan, you get check-ups and tune-ups for your central air conditioner, heat pump, and ductless split.
  • Cleaning, inspection, and adjustment of equipment
  • Priority service and 24/7 emergency support
  • Free initial precision tune-up
  • Free diagnostic charge within 90 days
  • Discounted diagnostic charge after 90 days
  • Discounted repair rates***
  • Discounted replacement equipment purchase

$21.99

/month*
WeCare Cooling Protection Plus Plan provides you with regular maintenance and comprehensive protection of your major heating equipment
  • Cleaning and inspection of all major components (excluding heat exchangers and compressors)
  • Priority service and 24/7 emergency support
  • Free initial precision tune-up
  • Free diagnostic charge within 90 days
  • Discounted diagnostic charge after 90 days
  • Discounted repair rates***
  • Discounted replacement equipment purchase

On-Demand Water Heater Maintenance Plan

$14.99

/month*
WeCare On-Demand Water Heater Maintenance Plan ensures that your condensing boiler and on-demand water heater are well-maintained and protected with regular maintenance checks and tune-ups.
  •  

Storage Water Heater
Maintenance Plan

$4.99

/month**
Keep your storage water heater well-maintained and protected with regular maintenance checks and tune-ups with a WeCare Storage Water Heater Maintenance Plan.
  •  
Add-on Plans

HRV/ERV Maintenance Plan

$4.99

/month**
WeCare Maintenance Plan ensures that your HRV/ERV is well-maintained and protected with regular maintenance checks and tune-ups.
  •  

Humidifier Maintenance Plan

$3.99

/month**
WeCare Maintenance Plan ensures that your humidifier is well-maintained and protected with regular maintenance checks and tune-ups.
  •  

*Monthly pricing per piece of equipment
**This plan is only available as an add-on to one of the above primary plans.
***Repairs are not covered by maintenance plans; they are only offered at a discounted rate. Repairs are included in protection plans.

What do WeCare Plans cover?

Each maintenance plan covers a range of equipment, including:

According to your chosen plan, our team of expert technicians will perform regular maintenance checks, tune-ups, and cleaning to ensure that your equipment operates at peak efficiency and reliability.

With WeCare maintenance plans, you’ll enjoy priority service, diagnostic charges waived within 90 days, annual limits for diagnostics and repairs, and discounts for replacement equipment purchases. Choose from one of our primary plans or add to your existing plan with our add-on plans.

Buy online in 3 easy steps

Trust us, it’s Simple!

Select your equipment
Choose one or all of the heating plans you need.
Enter your information
Fill out the required information. Prepare your ID for a faster transaction.
Pay online
Checkout securely online. Once you’ve completed your purchase, our team will contact you to schedule your first maintenance check.

How It Works

Once you’ve signed up for the WeCare Plan, our team will perform regular maintenance checks, tune-ups, and cleaning to ensure that your HVAC system operates at peak efficiency and reliability. 

In the event of an unexpected breakdown or repair, we offer priority service and 24/7 emergency support to get your equipment back up and running as quickly as possible.

Why choose us

We’re committed to providing outstanding HVAC maintenance plans in Barrie and Simcoe County.

35+ years of experience

Custom Comfort is a top HVAC contractor in Barrie and Simcoe County. We’ve been a trusted provider of heating, cooling, water and air quality solutions since 1988. Count on us to keep your indoor air quality superior all year round.

Licensed and highly-trained technicians
All our HVAC technicians are factory-trained and fully licensed. They have qualifications for the tasks they perform, and you can rest assured that they deliver excellent quality service and that your home HVAC system is in safe hands.
Expert heating partners

It can be challenging to understand whether you need a simple furnace repair service or you need to purchase and install a brand new air home heating system. We’re here to help you every step of the way. Our heating experts will assist you with the best possible solution to help you make this difficult decision.

Outstanding customer service
Whether you need an initial consultation or final installation, we’re here to help. And in case of emergencies, our 24/7 customer service team is always available to assist you.

Frequently asked questions

Our plan covers all major heating and cooling equipment*, including furnaces, air conditioners, air handlers, and heat pumps.

*Terms and Conditions apply.

We perform maintenance checks regularly to ensure that your equipment is running smoothly. The frequency of these checks will depend on the specific equipment and plan you choose.

We offer 24/7 emergency support to ensure that you’re covered in the event of an unexpected breakdown or repair.
All plans are available for purchase online. You can also drop by our office at Custom Comfort ClimateCare, 61 Patterson Road, Barrie, Ontario L4N 3V9, Canada.
You may pay in the Custom Comfort ClimateCare Shop using your Debit Card or Credit Card powered by Visa or Mastercard.

It Pays to Have a Plan

Equipment
Average Repair Costs** (Canada)
HVAC Protection Plus Plan
Natural Gas Furnaces
$250 - $800
Included at no extra cost 
Air Conditioners
$150 - $500
Included at no extra cost 
Heat Pumps
$300 - $1,000
Included at no extra cost 
Boilers
$300 - $1,200
Included at no extra cost 
Water Heaters
$200 - $600
Included at no extra cost
Fireplaces
$150 - $500
Included at no extra cost
Storage Water Heaters
$200 - $600
Included at no extra cost
HRVs/ERVs
$200 - $600
Included at no extra cost
Humidifiers
$100 - $300
Included at no extra cost

**The repair cost ranges mentioned above are approximate and can vary based on factors such as the type of equipment, extent of repairs required, location, and service provider.

Would you like to know more?

It Pays to Have a Plan

Hear what our satisfied customers say about our HVAC services

Annual furnace maintenance with Craig Peckford. He was absolutely professional and upsold us an annual maintenance package. Very informative and helpful and considerate.

Steve Barendregt

I have been using the Plus annual furnace maintenance plan for years. Professional, friendly service provided by both the office and the technicians. Our service call today was very good. Bob was efficient and pleasant.

 J Jolie

I have been dealing with Custom Comfort ClimateCare for about 5-6 years now and I am extremely happy with their services. Whenever I have an issue they actually make it out to my place the same day that I call. Any problem is always resolved with great satisfaction. From the technicians to the administrators that take care of everything behind the scenes – everyone is friendly, warm and responsive. They also have a maintenance program for a small monthly fee that includes a yearly maintenance visit…when my AC unit conked out this summer – I had the advantage of knowing that the unit was coming to the end of its life – based on my last 2 annual maintenance visits.  This really helped me to know the unit was on its last leg ahead of time and allowed for me to keep this in mind when working out a budget for future expenses. Would highly recommend it!.

Leigh Ivankovic

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1500+ Canadian Homeowners