The Cold Reality

Custom Comfort ClimateCare has serviced my furnace for several years. When I turned it on at the start of this season there was a loud grinding noise and no air circulation. Even though it was the weekend Custom Comfort quickly sent over their technician who quickly diagnosed the problem and replaced the main fan assembly. Since the furnace was under a "Protection Plus" plan there was nothing to pay - a saving of almost $600. The tech was really helpful and took the opportunity to check the furnace over and make a few adjustments free of charge. All in all excellent service and a great technician. I've asked for him to do all the work on my heating and air conditioning equipment in the future.

- John - Barrie, ON